Refund policy

Return & Refund Policy

At Pray & Bloom, each physical product is made especially for you when your order is placed. Because our products are made to order, we generally do not accept returns or exchanges for incorrect size or color selections, changes of mind, or buyer’s remorse.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us as soon as possible after receiving your order. Include your order number, a description of the issue, and clear photos showing the problem and the item received.

Once the issue has been reviewed and approved, we will work with you to provide an appropriate resolution, which may include a replacement or refund.

Order Information

Please carefully review your size, color, design, quantity, and shipping information before submitting your order. Because production may begin shortly after an order is placed, we cannot guarantee that an order can be changed or canceled after it has been submitted.

Returns

Please do not send products back without contacting us first. If a return is required to resolve an approved issue, we will provide instructions at that time.

Refunds

If a refund is approved, it will be issued to your original payment method. Please allow additional processing time for your bank or credit card company to post the refund.

Digital Products

Due to the nature of digital products, downloadable devotionals, journals, and other digital purchases are generally non-refundable once access or delivery has been provided, except where required by law.

Questions or Problems With Your Order

If you have a problem with an order, please contact Pray & Bloom using the contact information provided on our website. We want to make sure genuine order issues are handled properly.